Hospitality Manager

The Mornington Hotel, located on the beautiful Mornington Peninsula, is seeking an experienced Hospitality Manager to assist with managing all operational departments within the hotel.

The venue offers 4-star accommodation, multiple function spaces, two retail bottle shops, sports bar, and bistro. The Duty Manager will play a pivotal role in overseeing smooth operations across departments, maintaining service standards, managing staff, ensuring compliance, and optimizing operational efficiency.

Key Responsibilities

• Direct and oversee reservations, reception, hospitality services, and related activities.
• Supervise security arrangements and property maintenance.
• Plan and supervise bar, restaurant, function, and conference activities.
• Ensure compliance with liquor, gaming, and other regulatory requirements.
• Monitor customer satisfaction to enhance service standards.
• Oversee accounting and purchasing activities.
• Ensure compliance with OHS regulations.
• Provide tourism information and arrange tours/transportation for guests.

Requirements

• Minimum 1 years of previous management experience in a similar hospitality environment.
• Diploma or higher qualification in hospitality or a related discipline.
• Strong F&B background with proven results.
• Hands-on management style.
• Friendly, self-motivated personality with excellent people skills.
• Passion for hospitality and ability to foster a positive, proactive working environment.

Contact

For a confidential discussion, please contact Matt on 0418 525 523 or APPLY online.