Conphone Pty Ltd trading as Casphone

Hardware Technician

$76,515 - $80,000 Annual

Cairns, 4870, Queensland

Information & Communication Technology / Help Desk & IT Support

Full time

QR Code

Posted 09/07/2025
Closed 08/08/2025

The successful candidate will be responsible for supporting and maintaining ICT systems and peripherals through installation, configuration, testing, troubleshooting, and repairs. This role involves hands-on technical work, customer interaction, and on-site support.

Benefits

Competitive Salary

Task & Responsibilities

Key Responsibilities

  • Install and configure ICT hardware, including desktops, laptops, and smart devices.
  • Test, troubleshoot, and repair desktops, laptops, and smart devices.
  • Diagnose and repair peripheral ICT equipment.
  • Identify solutions to customer issues and respond to inquiries.
  • Build and assemble new desktop computer systems.
  • Provide in-person customer service for device repairs and sales.
  • Offer technical support via telephone and remote access software.
  • Perform iPhone and iPad repairs (training available).
  • Attend residential and business clients on-site for IT troubleshooting or new equipment installations.
  • Respond to email inquiries and support tickets.
  • Prepare reports, job notes, and invoices.

Qualification & Experience

Skills & Experience

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.


Benefits

Strong technical aptitude and troubleshooting skills.


Task & responsibilities

Minimum 1 year experience as a Hardware Technician.


Qualification & experience

Ability to work independently and manage tasks efficiently.

About Company

Conphone Pty Ltd t/a Casphone has been serving customers across Queensland for over 14 years. We specialize in IT services, including mobile phone, tablet, and laptop repairs, comprehensive IT maintenance packages for businesses, and the resale of electronic devices such as desktops, laptops, mobile phones, and iPads.

job(s) found from Conphone Pty Ltd trading as Casphone

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