Hardware Technician

The successful candidate will be responsible for supporting and maintaining ICT systems and peripherals through installation, configuration, testing, troubleshooting, and repairs. This role involves hands-on technical work, customer interaction, and on-site support.

Benefits

Competitive Salary

Task & Responsibilities

Key Responsibilities

• Install and configure ICT hardware, including desktops, laptops, and smart devices.
• Test, troubleshoot, and repair desktops, laptops, and smart devices.
• Diagnose and repair peripheral ICT equipment.
• Identify solutions to customer issues and respond to inquiries.
• Build and assemble new desktop computer systems.
• Provide in-person customer service for device repairs and sales.
• Offer technical support via telephone and remote access software.
• Perform iPhone and iPad repairs (training available).
• Attend residential and business clients on-site for IT troubleshooting or new equipment installations.
• Respond to email inquiries and support tickets.
• Prepare reports, job notes, and invoices.

Qualification & Experience

Skills & Experience

✅ Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

Benefits

✅ Strong technical aptitude and troubleshooting skills.

Task & responsibilities

✅ Minimum 1 year experience as a Hardware Technician.

Qualification & experience

✅ Ability to work independently and manage tasks efficiently.