Customer Service Liaison - Immediate start

Are you passionate about providing exceptional customer/client experiences? Beaumont People are seeking a proactive Customer Service Liaison to join our clients team on a temporary (6 week) basis. In this role, you will be the key point of contact for customers ensuring every interaction is handled with care, efficiency, and professionalism.

• Phone based Customer Service and Administration
• Full-time hours | Immediate start
• Coolangatta location   
• 6 week temporary assignment 

Key Responsibilities:

• Act as the first point of contact for high volume inbound customer enquiries across phone and email channels 
• Build and maintain strong relationships with customers, ensuring their needs are understood and addressed promptly
• Resolve issues and follow up on enquiries to ensure high levels of satisfaction
• Coordinate with internal departments to support customer requests and provide accurate information
• Maintain detailed and accurate records in the CRM system 
• Perform ad hoc administrative tasks as required

About You:

• Proven experience in administration, reception, call centre, or phone-based customer service roles
• Proficient in Microsoft Office and CRM systems
• Strong interpersonal and communication skills (both verbal and written)
• Highly organised with excellent time management and attention to detail
• Ability to work independently and collaboratively
• Strong problem-solving abilities and attention to detail
• Ability to multitask, prioritise, and manage time effectively
• A positive attitude and a genuine desire to help others

Please note that you MUST be available to commence immediately and be happy to work on a temporary/casual basis, some opportunities may lead to permanent roles.

We will commence screening immediately so please apply today if you are a customer service superstar!

For more information please feel free to reach out to Breanna at ***************@beaumontpeople.com.au

At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way.  We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.