Customer Service Attendant | The Verandah Beecroft

A Place to Belong... The Verandah is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives. About The Role Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collectives team. Our members and guests are more than just patrons - they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours. Reporting to the manager on shift we are currently seeking passionate Customer Service Attendants. The overall purpose of the role is to deliver exceptional and memorable service to our guests. You would be working in an enthusiastic team environment, ensuring all aspects of our guest experience exceeds expectations. Meeting and greeting with a welcoming smile and building rapport with our amazing members while delivering efficient and friendly service throughout the business. Demonstrating initiative and willingness to learn and grow in your role. Joining The Verandah means you are part of Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, Seagulls Tweed Heads and The Bowlo Bangalow. Your Key Priorities Will Be To Provide efficient and friendly service to our members and guestsClear and reset tables as well as ensuring service areas are clean and tidyEnsure accurate processing of cash and credit card transactionsUse in house systems to place ordersMaintain standards of hygiene for food handling and presentationEffectively communicate with all patrons and staff The Candidate Full availability over a seven day weekBar experience highly desirableA genuine desire to help people have a great experienceExcellent communication and customer service skillsHold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certificationManual handling abilities are a must, combined with a love of being on your feet Our Benefits Discounted rates on mealsBirthday leaveFree gym membership at Norths FitnessDynamic, energised, management team that is embracing change and focused on successAccess to Norths Collective AcademyWork for a Club that continues to reinvent its relevancy to its local communityExtensive training and development We invest a lot in our people and offer significant on the job training. This is a great place to learn and grow in your hospitality career. If you have the enthusiasm, drive and energy to create the wow factor that surpasses our customers' expectations and has them returning to their Club again and again, we would love to speak with you.