Course Coordinator

We are looking for a Course Coordinator - Engineering Technology in the Vocational Education and Training (VET) industry.

Company Profile

VConsultancy Pty. Ltd. (VC) is an industry-first, a ‘One-Stop Shop’ company that provides all-round support ranging from recruitment, compliance and marketing.

VC provides high-quality service to Registered Training Organisations (RTOs) and Business Partners, including: 

• Australia Institute of Business and Technology (AIBT)

• Australia Institute of Business and Technology-International (AIBTI)

• Reach Community College (REACH) 

• National Polytechnic of Australia (NPA) 

• Australian Vocational Training Academy (AVTA) 

With our dedicated team members across areas of specialised services, VC provides expert and highly customised solutions to the highest standards to RTOs and Business Partners worldwide. Our company culture is one that welcomes all and embraces diversity.

Together we will strengthen Australia’s renowned vocational education and training industry and propel it to the world stage.

The Role

The Course Coordinator role is responsible for providing high level administration support and coordination to the Faculty of Engineering Technology.

Key Duties and Responsibilities

• Provide high level support to the Faculty of Engineering Technology for the day-to-day operations of the school throughout the various campuses.

• Coordinate, support and participate in tasks and projects in relation to the scope of registration, quality, compliance, and continuous improvement practices of the Training Organisation (RTO) operations.

• Demonstrate and apply high-level knowledge and understanding of training packages and curriculum requirements including innovative program design, development, and implementation within an education and training environment.

• Be accountable for the information, data records, retention as required by the Australian Skills Quality Authority (ASQA). 

Specific tasks include, but not limited to

• Manage contact with students on compliance with school's policy related to their responsibilities while studying with the RTO. 

• Manage communication with the students on behalf of the faculty.

• Assist students in day-to-day concerns/issues related to course delivery and assignment submissions.

• Record and monitor the students’ attendance, course progress and follow up with the students who are at risk of not maintaining satisfactory course progress to make sure that they follow the relevant policy.

• Provide friendly and effective support, assistance and general advice to the students in person and on the phone/ by email on day-to-day issues.

• Ensure all training package requirements had been met by the students prior to issuing any qualification.

• Process student enquiries. 

• Create, update, and maintain student files electronically (using JobReady), as well as hard copies.

• Report and provide administrative support to the manager, including making appointments, record-keeping and filing. 

• Preparation of completion certificates and other necessary documents.

Other related tasks

• Assist in developing and monitoring the Intervention Strategy Plan (ISP). 

• Attend academic meetings and other staff meetings to ensure the improvement of the school’s academic system. 

• Participate in internal and external audits required by Quality Assurance department and any regulators (e.g., Australian Skills Quality Authority).

• Exercise duty of care in dealings with students, and staff members.

• Comply with the college’s policies and procedures.

• Report any concerns/difficulties regarding work-related tasks to manager and other relevant parties for improvement. 

• Comply with the VConsultancy Pty Ltd Code of Conduct.

• Perform other ad hoc duties relevant to the position as required.

Experience and Skills Required

• Capacity to relate well with students and peers at all levels

• Excellent presentation, communication, and organisational skills

• Ability to prioritise work and follow procedures and processes

• Attention to detail and work effectively under pressure

• Demonstrated ability in working co-operatively and effectively as a member of a team

• Driving license and have own car is preferred

• Strong interpersonal and communication skills

• Proficient in English, exceptional Writing skills & Leadership skills

• Good IT skills and digital literacy experience

• WWCC and police check may be required

Please note - only shortlisted applicants will be contacted

(jz)