Company: QE Foodstores

Salary: $80,000 - $85,000 plus super

As a Store Manager, you are required to oversee all services to ensure that business needs are being met.  You are responsible for the overall accountability of the company’s business requirements, playing a key role in supporting the daily operations of QE Foodstores while also engaging directly with clients. 

Benefits

Task & responsibilities

Key Responsibilities:

• Stock management - ensuring availability of stock, placing orders, controlling wastage and stock turnover.
• Develop process improvements to maximize sales and profitability.
• Oversee product displays to ensure they are attractive, strategically placed, and in line with promotional campaigns.
• Selling and direct marketing of products to customers.
• Managing service staff to ensure desired customer satisfaction levels are met.
• Set reportable metrics to measure and maintain performance and health of the store
• Identify opportunities for business growth, whether through store expansion, product range diversification, or market expansion.
• Providing direction, feedback, and performance reviews to staff
• Assist in recruiting and training staff on assigned responsibilities
• Liaising with staff members to determine correct responses to issues.
• Educate staff on OHS responsibilities
• Report to CEO the monthly Risk Impact Assessments including their effects and the scope of the report
• Manage all external service providers and review yearly contracts as needed to be able to maximize profitability
• Understand how to make changes to the company knowledge base to anticipate the needs of your team
• Develop a standard operating procedure handbook and a marketable service catalogue for customers

Qualification & experience

Skills, experience and qualifications required:

• Diploma in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.
• Strong communication skills and adept problem solvers.
• Working knowledge of Windows computers, essential programs, and performance metrics applications 
• Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters
• Set reportable metrics to measure and maintain performance and health of the company's service department 
• Demonstrated ability and proven track record of effective marketing campaigns and employee management