We are seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our retail business. The successful candidate will be responsible for managing stock levels, purchasing, pricing, merchandising, sales performance, customer service and staff supervision.

Benefits

• Competitive salary plus superannuation 
• Stable, full-time employment 
• Supportive and friendly working environment 
• Opportunity to manage and lead day-to-day store operations 
• Develop experience across stock control, purchasing, merchandising and staff supervision 
• Opportunity for ongoing professional growth and development 
• Employee discounts on selected products.

Task & responsibilities

• Organise and control the day-to-day operations of the retail store.
• Determine appropriate product mix, stock levels and customer service standards.
• Monitor inventory levels and coordinate the ordering and purchasing of stock.
• Develop and implement purchasing, pricing, marketing and promotional activities.
• Monitor sales performance and maintain records of stock levels and financial transactions.
• Prepare and monitor store budgets, expenses and operational costs.
• Liaise and negotiate with suppliers regarding products, pricing and stock requirements.
• Recruit, train, roster, supervise and support retail staff.
• Allocate duties and monitor staff performance to maintain efficient store operations.
• Ensure customers receive a high standard of service and appropriately address customer enquiries and complaints.
• Monitor product presentation, merchandising and promotional displays.
• Identify opportunities to improve sales, customer service and overall store performance.
• Ensure the store complies with workplace health and safety requirements and relevant operational procedures.

Qualification & experience

• A relevant AQF Associate Degree, Advanced Diploma or Diploma, or equivalent qualification; or
• At least 1 year of relevant retail management experience.
• Demonstrated experience in managing or supervising retail operations.
• Experience in stock control, purchasing, budgeting and sales monitoring.
• Strong staff supervision, leadership and organisational skills.
• Good communication and customer service skills.
• Ability to manage competing priorities and work effectively in a busy retail environment.
• Sound understanding of workplace health and safety requirements.