Key Responsibilites:

• Interview participants and assess their individual needs, circumstances, goals and barriers to accessing community services.
• Plan, develop and implement tailored support, education and community participation programs that promote participant independence and social inclusion.
• Monitor participant progress against agreed goals, maintain accurate case notes and prepare progress reports.
• Identify appropriate health, housing, welfare, employment, training and recreational services available within the community.
• Refer participants and families to relevant external agencies where additional or specialised assistance is required.
• Liaise with families, community organisations, welfare agencies, government bodies, healthcare professionals and other service providers to coordinate participant support.
• Support participants with disabilities to access community facilities, social activities, educational programs and other community-based services.
• Identify gaps in community resources and contribute to initiatives that improve access and outcomes for participants.
• Promote awareness of available community resources, disability services and support programs.
• Assist with preparing service reports, funding-related submissions and documentation for government bodies and partner organisations.

Requirements:

• Australian Citizens and Permanent Residents encouraged to apply   
• An AQF Associate Degree, Advanced Diploma or Diploma in Community Services, Community Development, Welfare, Social Services or a closely related field.
• A minimum of 3 years of relevant experience in community services, disability services, welfare support, community development or a related setting.
• Demonstrated experience assessing client needs, developing support programs, monitoring outcomes and coordinating referrals.
• Knowledge of community resources and service systems relating to disability, health, welfare, housing, employment and social participation.
• Ability to liaise effectively with participants, families, community organisations, government agencies and multidisciplinary service providers.
• Strong written communication skills, including the ability to maintain case notes and prepare participant progress and service reports.
• Strong interpersonal, organisational, problem-solving and stakeholder engagement skills.
• Ability to work independently and collaboratively within a multidisciplinary service environment.
• Demonstrated cultural sensitivity and commitment to inclusion, participant choice, dignity and social justice.
• Understanding of the NDIS and person-centred support practices is highly regarded.