The Good Dentist @ Cooks Hill, NSW 2300

The Good Dentist is growing, and we’re looking for an experienced Dental Receptionist to join our team.

With continued patient demand, an expanding clinical team, and the next stage of growth underway within the practice, we’re building a front office team that delivers an exceptional patient experience from the very first interaction.

The Good Dentist is a modern, patient-focused practice known for high-quality dentistry, genuine care, and a team culture built around kindness, professionalism, and emotional intelligence. We’re passionate about creating an environment where both patients and team members feel supported, valued, and proud to be part of something meaningful.

This role is ideal for someone who thrives in a fast-paced environment, communicates confidently and genuinely enjoys connecting with people.

Who We're Looking For:

• Proven Experience: You bring at least 2 years' experience as a dental receptionist and/or dental assistant, demonstrating a strong foundation in clinical and patient care. Experience with D4W is advantageous and DA experience is admirable.
  

• Integrity and Respect: You display a strong work ethic, and your interactions are marked by honesty, kindness, positive energy, integrity, and respect for both patients and team members.
  

• Genuine Care for Patients: As a dental receptionist, you are dedicated to delivering personalised care and helping every patient feel genuinely comfortable, informed and appreciated. We pride ourselves on treating our patients like friends, building trust and lasting relationships.
  

• Exceptional Communication: You are an excellent communicator who can clearly and confidently share information with patients, clinicians, management and team members. Your active listening skills and approachable manner help patients feel heard and supported, while your ability to collaborate with the team helps keep the day flowing smoothly.
  

• Team Player: You work cohesively with colleagues, valuing each team member's contributions, and are dedicated to achieving the best outcomes for patients through mutual support and teamwork.
  

• Proactive Problem Solver: You are proactive and resourceful, taking initiative to address challenges and improve efficiency. You display a strong ability to anticipate the needs of the dentists and patients, ensuring a smooth and seamless workflow. You thrive on problem-solving and take pride in contributing to a well-organised and high-performance team.

A Day in the Life of a Dental Receptionist

As a Dental Receptionist, your day will involve:

• Starting the day with a team huddle to help set the day up for success

• Welcoming patients warmly and building genuine rapport

• Completing daily reception tasks and keeping the day running smoothly

• Managing the appointment book, supporting strong chair utilisation and identifying opportunities to maximise bookings

• Overseeing patient and third party company communication across phone, email and SMS

• Confidently managing enquiries and helping convert new patient leads

• Keeping the reception area beautifully presented at all times
  
  

Why Join The Good Dentist?

• Employee Recognition & Reward Program: We value hard work and dedication, offering meaningful recognition through initiatives like Employee of the Month cash gift cards, monthly team lunches, and engaging team-building events.

• Dream Team: We're all about positivity, genuine kindness and creating a workplace where laughter is just as common as hard work.

• Work-Life Balance: We love the weekend just as much as you. That means an early finish on Fridays and no weekend work required.

• Opportunities for Growth and Upskilling: Whether refining your expertise or exploring new skills, we are committed to supporting you and help you grow to reach your full potential.

How to Apply

If you believe you’re the perfect fit for our team and are excited to bring your energy, skills and passion to a our practice, we can’t wait to hear from you!

Please send a copy of your resume and cover letter to our Practice Manager, Georgie Taylor - 📧 pm•@thegooddentist.com.au

Your pay will be dependent on your previous work history, skills and knowledge.

Permanent employment is preferred but casual employment will be considered.

Days and hours will be discussed upon progressing to an in-person interview.