The G:link is operated and maintained by Keolis Gold Coast (KGC). Keolis Gold Coast is the proud subsidiary of Keolis Australia and New Zealand, a leading private provider of multi-modal public transport in Australia.

Some of our Benefits

• 12% Superannuation;
• Salary Packaging (inc. salary sacrificing additional superannuation and novated car leasing);
• Education and learning opportunities;
• Employee Assistance Program (for employees and immediate family);
• Reward & Recognition (inc. years of service, employee of the year, informal recognition);
• Health & Wellness Programs (inc. team challenges, Fitness Passport);
• Flexible work options (including Paid Parental and Adoptive Leave);
• Onsite parking; and
• Enjoy a great work life balance on the Gold Coast!

Our Culture 

What makes working with us so special is our culture, one that embraces our Keolis core values (We Care, We Imagine, We Commit) and shared commitment to the development of high performing natural leaders within the organisation. We are proud to recruit, train and retain the most talented professionals on the Gold Coast, who share our customer (Think Like a Passenger) and safety focused (Zero Harm) approach. Our staff are at the core of what we do, and by cultivating the right environment and values, we have an engaged workforce with a sense of team.

About the Role

The Data and Reporting Analyst - Parental Leave Cover position will see you maintain accurate data collection and reporting to enable early detection of key performance indicator trends and corrections, while meeting daily, weekly and monthly reporting deadlines.

Position Responsibilities

· Develop and provide reports on key performance indicators as required;

· Quality control and auditing of data entries into the various system registers;

· Address any quality issues with the source/root cause;

· Analyse, cleanse, and transform the user data into usable information, then align the data to business reporting requirements; 

·Liaise with external data providers to ensure the quality of the data that Keolis Gold Coast (KGC) receives meets their reporting requirements;

· Liaise with all business departments and management levels to ensure the quality of the data meets the reporting requirements;

· Design reports and develop metrics to analyse and help drive business decisions on identified areas requiring attention;

· Assist with the continued growth and development of the transition to digital reporting;

· Support the Scheduling and Events Coordinator as needed in the data and administration tasks.

Competencies Required

· Essential: Proven advanced knowledge in Microsoft Word, Excel, PowerPoint;

· Essential: Experience with producing reports;

· Favourable, but not essential: experience with PowerBI;

· Understanding of how to interpret information/data and graphs;

· Ability to create performance improvement plans;

· Ability to clearly express processes and information.

Profile Requirements

· Fluent in English with excellent written and verbal communication skills;

· Quick and precise with data entry;

· Ability to adapt to ever changing reporting requirements and environments;

· Ability to challenge ideas and processes confidently;

· Relied upon to work with own initiative as well as collectively in a team;

· Robust and resilient in regard to disposition;

· Able to display high levels of attention to detail and vigilance;

· Able to identify and rectify problems and issues in a timely manner.

As part of the recruitment processes at KGC, pre-employment checks include National Police Certificate and Rail Safety Worker Pre-employment Medical. Further to this, successful candidates will be required to provide a National Police Certificate where requested throughout employment and maintain their Rail Safety Medical status. Given the nature of the position you have applied for and, in particular, the duties and responsibilities that it includes, KGC considers this to be a reasonable requirement. KGC will assess a candidate’s and employee’s criminal record history against the inherent requirements of the relevant position before making a determination as to their suitability or otherwise for the role. 

Keolis is committed to creating a workplace that builds respect, promotes diversity and encourages inclusiveness.