We are looking for a talented Customer Service Advisor to join our team specialising in Customer Service Parts department, and support for our Customer Support Centre in Scoresby.

This role will be a Permanent Part Time role, 22.8hrs in the week. Hours and days are flexible, must cover busy and peak periods. 

In this role, you will make an impact in the following ways: 

• Be the first point of contact for our valued customers across the South Pacific region

• Answer Parts related inquiries from customer calls and emails

• Assisting with parts interpretation and the provision of required parts

• Advise on part suitability and talk your customers through the best solution for the job

• Orders and quotes received and processed in a timely manner

To be successful in this role you will need the following: 

• Customer service experience is essential

• Parts interpreter or automotive knowledge is advantageous

• Adaptability to new software and processes – Salesforce experience an advantage! 

• Able to prioritise complex tasks and troubleshoot

• Available for In Office with Flexibility

• Competitive salary package

• Opportunities for career development and training

• Supportive team environment

• Employee benefits program (health, wellness, and more)

• Work-life balance initiatives

Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.