A rare opportunity to join one of the Gold Coast's best and most consistently performing sales teams at Mondrian Gold Coast, set on the sun-drenched esplanade of iconic Burleigh Beach, one of Australia's most celebrated coastal destinations.

Recently nominated for 9 Queensland Hotel Association Awards for Excellence 2026.

The Conference & Events Sales Manager will be the driving force behind converting client enquiries into confirmed, profitable events — translating every client's vision into a flawless, memorable experience. Partnering closely with the broader Sales team, you will own clear revenue targets, manage the end-to-end sales and coordination process and contribute to the hotel's continued commercial growth.

This role includes a competitive base salary plus a quarterly performance bonus.

YOUR DAY TO DAY

• Develop tailored BEOs that reflect client requirements and the venue's offerings, ensuring all changes prior to the event are communicated to relevant stakeholders

• Manage all Conference & Events administration including record-keeping, invoicing, payments, and reporting

• Coordinate the booking and planning process across internal departments including Food & Beverage, Banquets, Housekeeping, Front Office, and AV

• Conduct site inspections and client meetings to drive conversion and build lasting client relationships

• Collaborate with the Banquets team to ensure seamless event execution from confirmed booking through to post-event follow-up

• Monitor event budgets and manage resources effectively, maximising profitability without compromising guest experience

• Coordinate vendors, exhibitors, and external stakeholders during event planning and delivery

• Lead and mentor direct reports, setting clear performance expectations, KPIs and development plans aligned to individual and team goals.

• Foster a collaborative, high-performance culture through regular one-on-ones, coaching, recognition and ongoing training to support career progression.

WHAT WE NEED FROM YOU

• Previous experience in event sales or conference and events coordination, preferably within a luxury or lifestyle hotel environment.

• Proficiency in event management platforms such as Delphi, Opera, Monday.com and standard Microsoft Office applications

• A genuine sales mindset — you are comfortable with targets and motivated by results

• Excellent organisational and project management skills with the ability to manage multiple events simultaneously

• Outstanding communication and interpersonal skills with a focus on client relationship management and delivering exceptional guest experiences

• Strong attention to detail and a collaborative approach to working across departments

WHY JOIN MONDRIAN?

• Competitive base salary + quarterly performance bonus

• Be part of the journey building one of Australia's most exciting luxury hotel brands

• Global hotel discounts with the Accor ALL Heartist® program

• Subsidised meals on shift

• Work at one of the Gold Coast's most iconic beachfront locations