Burwood, NSW, AU, 2134

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You take health and safety as seriously as we do. You're passionate about being part of a team that delivers impactful health and safety outcomes so that everyone goes home safely every day.

In this role, you'll:

Be working as part of the Injury & Claims Management team, where you will deliver best practice workers compensation claims management.

This role will see you managing injury claims end to end, assessing liability, coordinating medical services, guiding injured workers, and supporting timely recovery and return to work outcomes.

You will navigate and deliver effective, compliant claims solutions that reduce claim costs and minimise case duration in a regulated NSW workers compensation environment aligned with SIRA requirements.

The team hub for this role will be located in Burwood and there will be the expectation that the successful candidate will be able to commit to our 50% workplace presence requirements.

For more information on this position and business unit, view the role description and information pack.

About you

You are a highly capable workers’ compensation and injury management professional with 1- 2 years experience in large, complex organisations and self-insured claims organisations.

You will excel managing claims, navigating medico-legal requirements, and coordinating effective return-to-work outcomes through strong stakeholder collaboration.

You bring structured claims management, sound judgement, and data-informed decision-making to deliver timely, compliant, and positive outcomes for workers and employers alike.

You’re recognised as a trusted claims professional and strong communicator, skilled at engaging employers, treating doctors, legal representatives, and rehabilitation providers, and experienced in end-to-end workers’ compensation claims management, injury management, medico-legal interpretation, and advanced reporting using Excel to analyse and interpret claims data.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.