Administration Officer (Permanent Part-Time)
Life Matters Psychologists – Hamilton, NSW

Life Matters Psychologists is looking for an experienced Administration Officer to join our team in a permanent part-time role (3 days per week).

This role is ideal for someone who enjoys creating calm, organised systems in a busy environment and understands the importance of professionalism, empathy and attention to detail in a psychology practice.

Working closely with our Admin team and clinical team, you’ll play an important role in supporting both clients and clinicians and helping the practice run smoothly day to day. This role is best suited to someone genuinely interested in an ongoing administration career and becoming a valued long-term member of our team. The position is not suitable for a student placement.

What You’ll Be Doing

• Welcoming clients and managing reception duties

• Answering and directing phone and email enquiries

• Managing clinician diaries and appointment bookings

• Processing payments , rebates, third party invoicing such as DVA & NDIS

• Conducting intake and triage calls for new referrals.

• Supporting day-to-day administrative operations

• Maintaining accurate client records and confidentiality

• Helping create a professional, warm and organised client experience

About You – Essential Criteria

We’re looking for someone who:

• Has a minimum of 2 year’s experience in administration within a healthcare, allied health or psychology setting is essential for this role

• Excellent phone and computer skills

• Highly organised and able to manage competing priorities

• Confident communicating with clients in a professional and compassionate manner

• Experience with Zanda or similar is highly desired

• Able to maintain confidentiality, professionalism and sensitivity at all times

Why Join Life Matters?

At Life Matters, we value authenticity, collaboration and creating a workplace where people genuinely enjoy coming to work. We’re a supportive team who care deeply about the experience we provide for our clients and each other.

By joining us, you will:

• Be part of a practice making meaningful mental health support accessible in the community

• Work in a beautiful consulting space in Hamilton with a lovely small administration team

• Have opportunities to contribute ideas and improve systems and processes

• Access to EAP

To learn more about us, visit Life Matters Psychologists

How to Apply

Please submit your resume via SEEK or email to Anais at ana••@lifematters.com.au or call on 02 •••• •530 if you have any questions about the role.

Applications close 30 May 2026, however interviews will commence immediately and the position may be filled prior to the closing date.

Successful applicants will be required to provide a Police Check and Working with Children Check (or be willing to obtain them prior to commencement).