Explore your potential and Soar with a supportive and connected team.

At Explore and Soar, we are a team of Occupational Therapists supporting children, teenagers and families across our local communities. We are passionate about helping children and families feel supported, connected and confident in their everyday lives by providing meaningful, high quality therapy services. 

We believe every child deserves access to support that helps them reach their full potential, particularly within rural and regional communities. Our work is grounded in connection, compassion, creativity and strong relationships with the children, families and communities we support each day.

We are currently looking for a warm, organised and proactive Client Support Team Member to join our growing team.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment and takes pride in keeping systems, communication and day-to-day operations running smoothly. You will play an important role in supporting children and families throughout their therapy journey while working closely alongside our clinicians and leadership team.

About the Role

As part of our Client Support Team, you will help create a positive and welcoming experience for children, families and our wider community as one of the first points of contact. You will support the day-to-day administration of the business while building genuine relationships with the families and clinicians you work alongside.

This position involves a combination of:

• Client communication and relationship building

• Administration and scheduling support

• Client onboarding and intake processes

• Billing and invoicing support

• File and document management

• Supporting clinicians with day-to-day administrative tasks

• General operational and office support

This position is a part-time position 25-30 hours a week based within our Kurri Kurri office. There is potential to move to a full time working week and can be discussed on application.

About You

You are someone who enjoys helping others and values being part of a supportive team. You are organised, reliable and able to manage competing priorities while maintaining a calm and professional approach.

You bring:

• Strong attention to detail and organisational skills

• Confidence working within a busy and fast-paced environment

• Excellent written and verbal communication skills

• A friendly and approachable nature

• Initiative and the ability to work both independently and within a team

• Confidence learning and using different software systems

• Experience within allied health, medical administration, disability services or customer service.

• Experience with NDIS administration, Medicare and Practice Management Systems is preferable.

Available for Immediate Start

Why Join Explore and Soar?

At Explore and Soar, we value creating a workplace where people can feel connected to their family, community and personal goals. We understand the importance of flexibility, adaptability, strong team relationships and enjoying the work you do. 

Fit for Work

• Ongoing training and professional development

• Support and mentoring from management and senior team members

• A caring and collaborative team environment

• Technology and equipment provided including laptop and work phone

• Opportunities to contribute ideas and be involved in the growth of the business

Fit for Life

• Four weeks annual leave

• A family-friendly and understanding workplace

• Salary packaging options

• Exclusive employee perks and discounts across a range of retailers and services

• Opportunities to stay connected with your local community

• A positive, caring and supportive team culture where people are valued for who they are

Our Values

Everything we do at Explore and Soar is guided by our values:

• Connection for Life

• Client Adaptability

• Cultivating Awareness

• Community at Heart

• Clinician Individuality

• Consistency & Accountability

We are looking for someone who aligns with these values and wants to be part of a team making a meaningful impact within the community.

 To Apply

If this sounds like the right fit for you, we would love to hear from you. Please contact Jess Rodgers, Director, at 04•• ••• 217 or email adm••@exploreandsoar.com.au. 

 You can also find more information on our website, where you can fill out an online form for job opportunities. www.exploreandsoar.com.au/job-opportunities

 Application closing date: By 5pm, Friday 19 June 2026