Syculy Lab Pty Ltd is a vibrant Italian restaurant and Sicilian pastry laboratory specialising in authentic Italian cuisine, handcrafted pizzas and traditional Sicilian pastries.

We are seeking a skilled and experienced Restaurant Manager to oversee daily restaurant operations, lead our hospitality team and ensure exceptional customer service. The successful candidate will be responsible for maintaining operational efficiency, managing staff, controlling costs and upholding high standards of food quality, hygiene and customer satisfaction.

Benefits

We offer a competitive annual salary of AUD 80,000–82,000, plus superannuation, and a full-time position within a welcoming and supportive work environment. Employees benefit from paid annual leave and personal leave in accordance with Australian employment standards, along with opportunities for professional growth, leadership development and career progression within a dynamic hospitality business specialising in authentic Italian and Sicilian cuisine.

Task & responsibilities

• Organize and control the restaurant's operations for dining and catering services, to maximize profitability and expansion.
• Plan and set up menus in consultation with chefs and management.
• Supervise portion control and quantities of food preparation to minimize waste.
• Work with management in marketing, advertising, planning and organizing special occasions and functions.
• Arrange purchase, procurement and pricing of goods/stock according to company budget, in consultation with chefs and management.
• Maintain records of stock levels.
• Follow store administrative procedures for all stock takes.
• Maintain records of financial transactions ensuring conformance to budgetary requirements and overall performance improvement.
• Cash handling and banking procedures as required.
• Ensure dining facilities comply with health regulations and are clean, functional, and of suitable appearance. Enforce sanitary practices for food handling and general cleanliness throughout.
• Quality Assurance.
• Confer with customers to assess their satisfaction with meals and service. Investigate and resolve complaints concerning food quality and service.
• Hire, train, supervise and schedule food service personnel, including waiting and kitchen staff.
• Take reservations, greet guests and assist in taking orders as required, to perform day-to-day restaurant operational tasks.
• Perform other duties as assigned by management to carry out restaurant operations in an efficient and competent manner ensuring customer satisfaction at all times.

Qualification & experience

Requirements

• Diploma of Hospitality Management, or an equivalent relevant qualification. At least three years of relevant work experience in restaurant management may substitute for formal qualifications.
• At least one year of relevant experience working as a Restaurant Manager in a restaurant or hospitality establishment, preferably with experience in Italian dining or a similar restaurant environment.

Key Skills & Attributes

• Strong commitment to maintaining high standards of customer service, food safety and hygiene.
• Proven ability to lead, train and supervise restaurant staff.
• Able to work well within a team and independently.
• Good organisational and communication skills.
• Strong leadership and problem-solving skills.
• Good knowledge of restaurant operations, stock control and cost management.
• Ability to work efficiently in a fast-paced restaurant environment.

Availability

• Flexibility to work rotating shifts, including evenings, weekends and public holidays.