Job Title: Information Officer

Location: 24 Fearn Av, Margaret River WA 6285

Employer: Teams Work Services Pty Ltd 

Employment Type: Full-time (38 hours per week)

Salary: AUD $ 70,000–AUD $ 85,000 (plus superannuation) 

At TeamsWork, the Information Officer is responsible for providing accurate and up-to-date work-related information to current workers and prospective employees, and clients enquiring about the company’s services.

Benefits

A professional and welcoming workplace with friendly, supportive colleagues, located in one ofWestern Australia’s thriving tourist regions. We offer full-time employment with a competitive annualsalary above the relevant Award rate, plus superannuation.

Task & responsibilities

• Coordinate workforce scheduling and communicate job assignments, work locations and roster information to workers through the company’s operating computer networks and communication platforms. 
• Manage and respond to enquiries and feedback relating to the company’s viticulture, horticulture and hospitality services in a professional and timely manner, whether received by email, telephone or in person. 
• Promptly referring complex enquiries to the appropriate manager or staff member for further assistance.
• Keeping clear and contemporary records of any information, enquiries and feedback received about the company and the services provided.  
• Recording information within the company’s internal software, dashboards and operational systems in accordance with established workplace procedures.
• Providing employees with required workplace forms and information, including induction documents, banking and personal details forms, information packs, workplace health and safety requirements, and general employment and pay conditions brochures.
• Organising and recording clients and prospective requests and site updates. 
• Referring relevant information from clients and workers to the appropriate staff members or manager and accurately entering it into the company database.
• Answering general inquiries such as availability of seasonal workers, location, range of prices and any other relevant matter about the company’s viticulture, horticulture and hospitality services. 
• Experience with Microsoft Suit, Employment Hero and Tatou system is a plus.

Qualification & experience

• Certificate II or Certificate III in a relevant field or at least 1 year of full-time work as an Information Officer.