We are currently seeking a full-time Retail Manager for our BP Fuel Station located in Altona North, Victoria.

The successful applicant will be responsible for managing the day-to-day operations of the service station and convenience store, coordinating staff, maintaining stock and financial controls, and ensuring a consistently high standard of customer service and store presentation.

Benefits

Competitive Salary and ample opportunities for growth in a company that rewards loyalty. 

Task & responsibilities

Key Responsibilities

* Oversee the daily operation of the service station and convenience store to ensure smooth and efficient business operations.

* Lead, supervise and support retail employees and provide appropriate workplace training and guidance.

* Prepare staff rosters and coordinate staffing requirements according to trading conditions and business needs.

* Monitor employee performance and provide feedback, direction and support to team members.

* Organise purchasing and replenishment of fuel, grocery, convenience and other retail products.

* Monitor inventory levels, conduct regular stock checks and minimise stock shortages, wastage and discrepancies.

* Review sales results, operating expenses and other store performance information.

* Maintain accurate records relating to sales, stock movements, cash transactions and general store operations.

* Ensure customers receive friendly, professional and efficient service.

* Respond to customer enquiries and complaints and take appropriate steps to resolve issues.

* Maintain high standards of cleanliness, store presentation, product displays and merchandising.

* Coordinate promotional activities and assist with initiatives designed to improve sales and customer engagement.

* Ensure employees follow workplace health and safety, food safety, company and operational procedures.

* Monitor cash handling processes, including cash reconciliation and banking procedures.

* Maintain appropriate security and loss-prevention practices across the service station and convenience store.

* Identify operational issues and take timely action to maintain efficient and compliant business operations.

* Assist management with achieving sales, service and operational objectives for the business.

Qualification & experience

• At least a relevant AQF Diploma qualification
• One year of relevant work experience managing a busy retail business
• Previous experience supervising staff and managing a fuel station is preferred
• You must have a valid Australian visa allwing unrestricted work entitlement