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All Occasion Cruises

Hospitality Manager

Hospitality & Tourism / Management

Posted 22/09/2026
Closes 22/10/2026

Pyrmont, 2009, Sydney, New South Wales

Full time

$80,000 - $85,000 Annual

This excellent opportunity will be offered on a Permanent Full-Time basis at 38 hours a week.


Benefits

  • Professional growth
  • A friendly team environment with a great community care spirit
  • Ability to visibly see your impact on the business and its service

Task & responsibilities

  • Overseeing and coordinating daily operations on our charters/events, ensuring high standards of hospitality and guest satisfaction
  • Ensuring compliance with health and safety regulations, local laws, and company policies
  • Conducting performance evaluations and providing ongoing training
  • Handling guests' inquiries, feedback, and complaints professionally to ensure a positive experience
  • Managing day-to-day operations of the cruise, from staffing to inventory management. 
  • Ensuring the cruise complies with health and safety regulations

Qualification & experience

  • At least 1 year of relevant work experience
  • At least Diploma in relevant field is required
  • Experience in leading a team
  • Team management skills
  • Ability to work in a fast-paced environment
  • Positive communication skills, energy, and attitude
  • Willingness to attend conferences, seminars, and workshops for personal and professional development as required

Applications open to:

About Company

AO Cruises is a premier cruise line offering exceptional travel experiences across stunning destinations. We pride ourselves on delivering outstanding customer service and creating unforgettable memories for our guests.

1 job(s) found from All Occasion Cruises

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Tags

Hospitality ManagerSydneyNew South WalesFull timeAll Occasion CruisesHospitality & TourismManagementAUD 80000-85000Annual