The Consultant at Clitic is responsible for eliciting and documenting business requirements, identify & design process improvements, and support ICT solution implementations by collaborating with stakeholders and technical teams. 

Benefits

Part of growing and dynamic team

Hybrid Work environment

Task & responsibilities

• Conduct discovery exercise with business and technical stakeholders to understand business and technical landscape, constraints, and system dependencies
• Conduct requirement workshops (JAD sessions), analyse & translate business needs into detailed requirements, functional and process documents
• Perform gap analysis and define target process flows and contribute to solution designs
• Analyse existing ICT systems and business processes, identify functional gaps and system impacts, define target-state processes and contribute to ICT solution designs.
• Work closely with development & testing team to provide ongoing clarification on requirements 
• Ensure alignment between business objectives and delivered solution 
• Contribute to process modelling, data modelling, and integration design
• Assist in training, knowledge sharing
• Utilize Backbase platform knowledge to assist in digital solution design and implementation discussions
• Communicate issue status and solutions effectively to stakeholders
• Assist in Test planning, UAT and validation of delivered features

Qualification & experience

• 10+ years of overall ICT experience, including at least 4+ years’ experience working as an ICT Business Analyst / Technical Business Analyst.
• Strong Backbase platform experience, preferably with Backbase certification. The role requires good understanding of Backbase customer journeys to analyse requirements and identify functional impacts.
• Strong experience analysing component-level impacts and translating business requirements into clear functional specifications and technical requirements.
• Good understanding of REST APIs and experience analysing API integrations and their impact on business and software solutions.
• Strong digital banking experience and knowledge spanning across business, product, and architecture 
• Good experience working in software solutions for financial sector 
• Exposure to SQL, HTML5, Material UI, JSON, Javascript/Typescript and ReactJS
• Strong banking domain understanding including regulatory compliance needs, lifecycle management of banking products

Academic Qualification

• Bachelor’s / Master’s Degree in an IT (or related) discipline